Bukar, Umar Ali, Marzanah A Jabar, Fatimah Sidi, Rozi Nor Haizan Nor, and Salfarina Abdullah. “Social Media Crisis Communication Model for Building Public Resilience: A Preliminary Study”. Business Information Systems 1 (July 2, 2021): 245–256. Accessed December 21, 2024. https://www.tib-op.org/ojs/index.php/bis/article/view/55.